State Farm® Insurance Agent Kathy Jurgensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
charlesincharge1961
May 7, 2025
5
out of
5
rating by charlesincharge1961
"As usual, Kathy’s team was tremendously helpful w/insuring our fun-car purchase. Jenni handled everything wonderfully! We love working w/her & State Farm."
We responded:
"We’re so glad to get that kind of feedback! Customer service is our top priority here at our Temecula State Farm office. I’ll be sure to pass on your kind words to Ally, for certain. Thanks for the excellent review and let us know if you have any other insurance questions!"
Shelita Martinez
May 7, 2025
5
out of
5
rating by Shelita Martinez
"At Kathy Jurgensen State Farm office, Jenni provided exceptional assistance in initiating my policy. The process was remarkably efficient and devoid of significant time wastage. Jenni demonstrated remarkable flexibility in accommodating my work schedule and maintained constant communication throughout the process. My family has consistently valued the services of this office over the years. Thank you!"
We responded:
"Thank you for the terrific review, Shelita!"
Auria Sanchez
May 6, 2025
5
out of
5
rating by Auria Sanchez
"There is NOTHING I do not like about this business. State Farm has been a very reliable car insurance with the unexpected car issues that I have experienced. They truly are THE BEST!! If there is one car insurance you should really put your expectations on, it is State Farm. They really mean what they speak and the amount of resource, guidance and help that they provide as a business to their customers is pure loyalty. They are truly there when you need the assistance, take care of your needs and are with you every step of the way in unexpected circumstances that add relief and give you that peace of mind. I am a very satisfied customer and very pleased to have State Farm as my car insurance. Thank you State Farm for all you do and I appreciate you."
We responded:
"Reviews and feedback like this is what makes the job so rewarding, Auria! I sincerely appreciate the time and effort you put into this thoughtful reviews. If you have any questions about your Auto Insurance, don't hesitate to reach out or stop by. We're always more than happy to assist! Thank you for your business!"
Angelita Vibal
April 29, 2025
5
out of
5
rating by Angelita Vibal
"We’ve been in State Farm for a couple of years and we are happy with their service. Highly recommended."
We responded:
"Thank you so much for your business, Angelita! We sincerely appreciate it. I’m glad you had a positive experience with our State Farm office. I’ll be sure to pass on your kind words to Ally. If you have any questions or concerns about your Car Insurance with us, please contact our office! We’re always happy to help. "
paula talanoa
April 10, 2025
5
out of
5
rating by paula talanoa
"Very helpful and amazing job!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Patrick Buckley
April 10, 2025
5
out of
5
rating by Patrick Buckley
"They are a good team..."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hunter Schwarz
April 9, 2025
5
out of
5
rating by Hunter Schwarz
"The absolute best a nicest people I’ve ever worked with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Partipilo
March 14, 2025
5
out of
5
rating by James Partipilo
"Always the best when I call. They took my account over from my local agent of 20 plus years when she retired. I've never had anything but the best service. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lindsey Podgurski
February 28, 2025
5
out of
5
rating by Lindsey Podgurski
"I have had insurance with this agency for years now and I absolutely have had the best service. Kathy and her team are extremely helpful, friendly and quick with any questions it concerns I have. Thank you for your guys services and professionalism!"
Roxanne McCray
February 27, 2025
5
out of
5
rating by Roxanne McCray
"My family and I receive the best service from this office everyone is so helpful and they're always willing to go to extra mile they're excellent! My uncle is 87 years old and they always make sure that everything is up to date on his account and are so helpful and patient with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Priscilla Banuelos
February 22, 2025
5
out of
5
rating by Priscilla Banuelos
"Great customer service each time I have called! Always great experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lisa Kelly
February 12, 2025
5
out of
5
rating by Lisa Kelly
"I was sent over to Kathy's office after my agents office closed down . I am so happy with Kathy and her employees. They are so nice and understanding and willing to work with you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alexi Vorhauer
January 6, 2025
5
out of
5
rating by Alexi Vorhauer
"Ally and Kathy are wonderful!"
We responded:
"Thank you, Alexi. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Clayton Wright
December 31, 2024
5
out of
5
rating by Clayton Wright
"Ally was fantastic in helping me get covered. Quick and thorough. Awesome energy! So grateful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
megan bruning
December 27, 2024
5
out of
5
rating by megan bruning
"Ally is absolutely fantastic. After being scammed by another agent elsewhere, I found Ally at a different agent office and she was and has been continuously helpful. Her response times are excellent in addition to her transparency and profound understanding of customer service and helping where she can. Cannot recommend her enough and look forward to continuing business with her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jenna Feindel
December 19, 2024
5
out of
5
rating by Jenna Feindel
"Jenni helped me understand my insurance options which is a very confusing thing for me! She was professional and knowledgeable and saved me sooooo much money."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
AuburnEagle
December 17, 2024
1
out of
5
rating by AuburnEagle
"Kathy and her team provide excellent customer service. However, I would be skeptical of State Farm when you have to file a claim. Six weeks ago, I was exiting my vehicle when another driver hit my door (we both had state farm). Despite this guy coming in hot and hitting my vehicle State Farm claimed it was my fault (Code 25517). Long story short they didn't want to cover me because I had liability and he was a new policy holder. Also, it was just cop out despite having a flawless driving record. Perfect driving record don't mean s#it. $1000-$1500 damage cost state farm a customer."
We responded:
"Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with Kathy and her team’s customer service; we truly strive to assist every client to the best of their ability. We’re genuinely sorry to hear that your experience with our State Farm claim team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Bryan Vargas
December 5, 2024
5
out of
5
rating by Bryan Vargas
"Just wanted to say thank you to Ally for her help in acquiring my insurance today. She made the process very easy, very fast, and explained everything for me to understand easier. Will definitely recommend her to friends in need of insurance. Thank you again Ally!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bradley Conners
December 4, 2024
5
out of
5
rating by Bradley Conners
"I absolutely love my State Farm agent Jen Ceja. She is an absolute pleasure to talk to you. She’s always nice and informative anyone that’s looking for a good place to get insurance I would suggest here with Jen!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jenni Ceja
December 3, 2024
5
out of
5
rating by Jenni Ceja
"Ally was a wonderful person to work with when writing my life insurance policy. She was kind, attentive, and answered all of my questions. I am so glad to have all my insurance policies with her and this agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joshua Artiaga
December 3, 2024
5
out of
5
rating by Joshua Artiaga
"Ally helped me immediately with my needs and was taken care of. Very friendly on the phone and proffessional. We have been working with this office for a long time now and will continue doing so, thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Connie Gates
November 23, 2024
5
out of
5
rating by Connie Gates
"Excellent service! Worked with Ally-very professional ! I would recommend their services!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Adrianne Hall
November 22, 2024
5
out of
5
rating by Adrianne Hall
"Jenny was incredible!!! I’m so happy to have insurance with you guys!!!! Yayyy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elise Prince
November 6, 2024
5
out of
5
rating by Elise Prince
"Ally was friendly and super helpful. Got a new car insured in just minutes. She also helped me compare all of my coverage options."
We responded:
"Hi Elise, thank you for your kind words. I am happy to hear that Jenni was super helpful, quick and efficient. If there is anything else, we can assist you with please let me know. We look forward to an ongoing relationship. "
larissa james
October 29, 2024
5
out of
5
rating by larissa james
"Quick and easiest auto insurance! You have such a lovely staff and appreciate the efficiency you all offer!!"
We responded:
"Thank you for your kind words, Larissa. I am glad we were able to make assisting you with your insurance needs such a positive experience! "