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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Herpy

July 2, 2026

5  out of  5
rating by Lori Herpy
"Jenny was extremely helpful and completed my request in a very short amount of time. Great customer service."
We responded:
"Premier customer service is the State Farm way, Lori! We’re grateful for your business. If you have any other insurance questions, give us a shout! Thanks for the excellent review. "
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Jake Stamos

July 1, 2026

5  out of  5
rating by Jake Stamos
"Ally and Max were super helpful with getting me set up with my new life insurance policy. Great team, they went above and beyond with helping me find just the right policy."
We responded:
"Thanks so much for the fantastic rating, Jake! We are so glad you had a positive experience with us here on State Farm Agent Kathy Jurgensen’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brad Johnson

June 30, 2026

5  out of  5
rating by Brad Johnson
"I currently have State Farm in SC. It was pretty seamless and was given Helpful insight on transferring my vehicles from state to state since I currently have my home in SC."
We responded:
"Thank you for your kind review of State Farm Agent Kathy Jurgensen’s Team. We appreciate it!"
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Nick

June 24, 2026

5  out of  5
rating by Nick
"Great experience, very knowledgeable and helped me with everything I needed would recommend highly"
We responded:
"Nick, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Danny Malaty

June 22, 2026

5  out of  5
rating by Danny Malaty
"Ally was very helpful and a pleasure to speak with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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DL Scott

June 19, 2026

5  out of  5
rating by DL Scott
"This office has always been friendly, responsive and competent. I will pay a bit more for the excellent and personalized service.
Thank you to Kathy J. and Jenni for your help in preparing my auto policy."
We responded:
"We are grateful for your 5-star review, DL! Thanks for taking a moment to share your positive rating of State Farm Agent Kathy Jurgensen’s Team here in Temecula . "
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Allysha Benson

June 10, 2026

5  out of  5
rating by Allysha Benson
"my experience with Kathy Jurgensen‘s insurance agency has been outstanding. Her team has truly gone above and beyond to help me understand my options and helped me come up with a plan for the future. Through their guidance, I was able to build strong financial protection while also taking meaningful steps towards savings for retirement. Most importantly, I feel confident knowing my family is protected the communication was clear. The process was easy and they genuinely care about getting things done right. If you’re looking for an agent who can help with life insurance and long-term financial planning, I highly recommend Kathy Jurgensen and her entire team"
We responded:
"Wow, Thank you for the amazing 5-star review! It means a lot to us here in Temecula to know that you had such a wonderful experience with us here on State Farm Agent Kathy Jurgensen’s Team."
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Leann Jaramillo

June 3, 2026

5  out of  5
rating by Leann Jaramillo
"This team is excellent! I've had the pleasure of having Kathy as my agent ever since she started at State Farm in Temecula.
Jenni and Allie are super helpful with everything i need insurance wise, and Im always well taken care of by this crew. I even moved my mom over and would recommend to anyone."
We responded:
"Thank you for the fantastic review, Leann! We are always here to help with your insurance needs here in Temecula . "
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Pedro Zepeda

June 2, 2026

5  out of  5
rating by Pedro Zepeda
"Muy buen servicio, son muy amables atienden todas las dudas me gustó el servicio que brindan"
We responded:
"Pedro, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kathy Jurgensen’s Team!"
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Scott Sperry

June 1, 2026

5  out of  5
rating by Scott Sperry
"Ally @ StateFarm was great. She's always chipper and helpful."
We responded:
"Wow, thank you for the 5-star review, Scott! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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john garcia

May 29, 2026

5  out of  5
rating by john garcia
"Awsome insurance and affordable great customer service"
We responded:
"Thank you so much for the 5-star rating, john! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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John Garcia

May 29, 2026

5  out of  5
rating by John Garcia
"Hands down the best service I've had in a long time I'm definitely switching over my house insurance and car insurance when available"
We responded:
"john, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kathy Jurgensen’s Team here in our Temecula office. "
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Patrick Cramer

February 27, 2026

5  out of  5
rating by Patrick Cramer
"Ally was friendly, professional, and quick to respond. Assisted me with securing a competitive rate for my motorcycle insurance. Happy riding!"
We responded:
"hi Patrick, Thank you so much for your 5-star review! We’re thrilled to hear Ally was friendly, professional, and quick to respond—and that she was able to help you secure a competitive rate for your motorcycle insurance.

Happy riding, and thanks again for choosing us!"
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Juan carlos zavala

November 24, 2025

5  out of  5
rating by Juan carlos zavala
"Awesome experience with alley quick and painless got an awesome rate on my new motorcycle insurance thank you!! Highly recommended"
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Matthew Baker

November 5, 2025

5  out of  5
rating by Matthew Baker
"Jenni was Extremely helpful , I didn't understand how to pick insurance services ; I always thought I had to buy some huge package deal where I didn't need some stuff . She helped me navigate the services which would best suit my situation. I am definitely going to be recommending her to alot of my friends and a couple family members."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Jenni was able to clarify your options and help you find the insurance services that best fit your needs. It's great to know she made the process easier and more understandable for you. We truly appreciate your recommendation to your friends and family—it means a lot to us. Thanks again for your kind wo"
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Kat Garriott

November 4, 2025

5  out of  5
rating by Kat Garriott
"I was assisted by Jenni and she answered all of my questions and provided a delightful experience. This is probably the first time I've ended a call to insurance with a smile. Thank you Jenni and keep up the good work!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jenni provided such a positive experience and was able to answer all your questions. It's wonderful to know we could make your call a pleasant one. We'll be sure to share your feedback with Jenni—she'll be delighted! Thanks again for taking the time to leave this thoughtful review."
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Jason Ash

November 4, 2025

5  out of  5
rating by Jason Ash
"Had a pleasant experience on the phone. Jenni was super helpful. I was dreading calling the insurance company but she was friendly and got me the answers I needed."
We responded:
"Thank you for sharing your experience! We're so glad Jenni was able to make your call a pleasant one and provide the helpful answers you needed. We understand that insurance calls can be stressful, and it's great to hear Jenni made it easier for you. We appreciate your kind words and hope to assist you again in the future!"
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Patrick Buckley

October 22, 2025

1  out of  5
rating by Patrick Buckley
"No happy"
We responded:
"Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We’d appreciate the opportunity to learn more about what went wrong and how we can make it right. Please feel free to contact me directly at 951-225-4940. We hope to hear from you soon, If not I will reach out to you directly and hope to improve your experience. "
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Vince McLoughlin

October 9, 2025

5  out of  5
rating by Vince McLoughlin
"At Kathy Jurgensen's office we have always experienced exceptional service! Kathy & Ally are always quick to respond to any questions or concerns. They are very knowledgeable & efficient, & provide awesome customer service! You won't be disappointed if you go with Kathy.
Thank you Kathy & Ally
Michele & Vince"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greg Kolodi

September 30, 2025

5  out of  5
rating by Greg Kolodi
"Great Service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gigi Mitchell

September 4, 2025

5  out of  5
rating by Gigi Mitchell
"Ally is fantastic and very helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ralph Kolbush

September 2, 2025

5  out of  5
rating by Ralph Kolbush
"Fast and friendly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adrianne Hall

August 18, 2025

5  out of  5
rating by Adrianne Hall
"Jenny was incredible!!! I’m so happy to have insurance with you guys!!!! Yayyy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tim Zaborac

July 24, 2025

5  out of  5
rating by Tim Zaborac
"Very helpful, and quick service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Auria Sanchez

July 14, 2025

5  out of  5
rating by Auria Sanchez
"Thank you Ally, for all your assistance in this whole process of my car loss. State Farm continues to deliver phenomenal customer satisfaction. You have been such great support with answering my phone calls, replying to emails and answering any questions I may have. Clarifying information/details as well. Reaching out to the claims department for me. You are awesome!! Keep up the amazing work that you do! 👏"
We responded:
"Reviews and feedback like this is what makes the job so rewarding, Auria! I sincerely appreciate the time and effort you put into this thoughtful reviews. If you have any questions about your Auto Insurance, don't hesitate to reach out or stop by. We're always more than happy to assist! Thank you for your business!"