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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elise Prince

Elise Prince

November 6, 2024

5  out of  5
rating by Elise Prince
"Ally was friendly and super helpful. Got a new car insured in just minutes. She also helped me compare all of my coverage options."
We responded:
"Hi Elise, thank you for your kind words. I am happy to hear that Jenni was super helpful, quick and efficient. If there is anything else, we can assist you with please let me know. We look forward to an ongoing relationship. "
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larissa james

October 29, 2024

5  out of  5
rating by larissa james
"Quick and easiest auto insurance! You have such a lovely staff and appreciate the efficiency you all offer!!"
We responded:
"Thank you for your kind words, Larissa. I am glad we were able to make assisting you with your insurance needs such a positive experience! "
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charlesincharge1961

October 23, 2024

5  out of  5
rating by charlesincharge1961
"Kathy was tremendously helpful, she went the extra mile and handled everything wonderfully! We love working w/her & State Farm."
We responded:
"We’re so glad to get that kind of feedback! Customer service is our top priority here at our Temecula State Farm office. I’ll be sure to pass on your kind words to Ally, for certain. Thanks for the excellent review and let us know if you have any other insurance questions!"
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Jessyka Tuala

October 15, 2024

5  out of  5
rating by Jessyka Tuala
"By far the best insurance agents I’ve ever worked with in my 20 years of driving! Thank you for making the process so easy Jenni & Kathy! 10/10 highly recommend."
We responded:
"We are so happy to assist you, Jessyka. We strive to offer excellent customer service and to make the process easy. Thank you for choosing Kathy Jurgensen State Farm Agency!"
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Huy Le

October 10, 2024

5  out of  5
rating by Huy Le
"Kathy - State Farm insurance give me the excellent customer service."
We responded:
"Thank you Huy Le for the fabulous five-star review and compliment of excellent customer service. Our team strives for World Class customer service. If we can be of any assistance to you, please let us know. "
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Sebastian Tabor

October 4, 2024

5  out of  5
rating by Sebastian Tabor
"Jenni was amazing and so informative! I was able to get all of my options listed and got my coverage without issue!"
We responded:
"We are so happy to be of service to you, Sebastian. I am glad Jenni was able to help you by being amazing and informative. Thank you for the review and let us know if we can be of further assistance. "
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Jedediah Hignell

September 17, 2024

5  out of  5
rating by Jedediah Hignell
"Andy took care of all my needs. Quick and easy. Would recommend"
We responded:
"Thank you Jedediah for the 5-star review. We appreciate the feedback and recommendation. If we can be of any further assistance let us know. "
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Teresa Roe

September 17, 2024

5  out of  5
rating by Teresa Roe
"Ally was wonderful to work with.  She put me and my family’s needs first.  Rather than simply selling me policies, she took the time to review the coverage I already have in place through work and was able to offer life insurance policies for myself, and my children with valuable features that suite our needs. I highly recommend."
We responded:
"We are so happy to be of assistance Teresa. I am glad Ally to the time to review your coverages and put you and your family's needs first. We sincerely appreciate your business and recommendation. Thank you and if we can be of any further assistance please reach out. "
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Andy David

September 17, 2024

5  out of  5
rating by Andy David
"I have had my policy serviced at other State Farm agencies. However when I moved my policy to Kathy’s agency. This just felt right, she is very friendly and welcoming. The whole team is friendly and knowledgeable."
We responded:
"Thank you, Andy, for the 5-start review. We really appreciate your business and are happy we were friendly and welcoming. Please reach out if we can be of any additional assistance. "
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MJM Gamer

September 14, 2024

5  out of  5
rating by MJM Gamer
"Hello. Spoke with Andy on Thursday 9/12/24 over the phone. I felt a since of calmness and relaxation of applying for life Insurance immediately after speaking with him over the phone. Today 9/14/24 I met with Andy and was pleased with his knowledge, kindness and thoroughness of the application process. Thank you."
We responded:
"Thank you MJM for your kind words and fabulous review. We strive for world class customer service and peace of mind when making a purchase. We appreciate your business and look forward to servicing your needs. If we can be of any further assistance, please let us know. We're always happy to assist. "
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Reata Oushana

September 13, 2024

5  out of  5
rating by Reata Oushana
"Andy David comes through again with the best service and quotes! We're grateful Andy introduced himself to us and built a strong rapport immediately. He helped a couple of our business clients and it was only right to seek his advice for our own personal insurance needs. Reach out to Andy!!"
We responded:
"Reata, thank you for the wonderful review. Helping our neighbors make sure everything goes smoothly is very important to our State Farm office. We appreciate your business and look forward to servicing your needs. We're always happy to assist. "
Profile photo of Annette Hignell

Annette Hignell

September 6, 2024

5  out of  5
rating by Annette Hignell
"Andy is the best! He went way beyond my expectations and helped me find exactly what our family needed and within our budget. Thank you Andy!"
We responded:
"Thank you Annette. Andy is the newest member to our team and we really appreciate your positive review. Exceeding client expectations is our goal. Please let us know if we can help in any other way! 😀"
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emmanuel llanos

September 4, 2024

5  out of  5
rating by emmanuel llanos
"Top of the line service! Thank you Kathy for such giving such an amazing service."
We responded:
"Thank you, Emmanuel, for the 5-star review. Quality customer service is what State Farm is all about. If you need anything or have any questions about your insurance, feel free to give us a call or stop by! "
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Lilian Garzon

August 30, 2024

5  out of  5
rating by Lilian Garzon
"I have no words to say how wonderful Jenny is, her patience and professionalism. I 100% recommend Jenny and her insurance office.. for such a wonderful job and the prices are very good and when you need them you have an immediate response... Thank you"
We responded:
"We are so happy to be of assistance to you, Lillan. I am glad Jenny was able to help you with professionalism and patience. Competitive pricing is important especially with our Personal Price Plan. Our office strives for World Class Customer Service. Thank you for the review and let us know if we can be of any further assistance. "
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Neerav Jadeja

August 27, 2024

5  out of  5
rating by Neerav Jadeja
"I recently transitioned to Kathy Jurgensen from another agent, and they have been excellent to work with. Anytime I need anything, I can call and Ally is able to help me right away. If you are looking for an agent, I highly recommend this office."
We responded:
"Thank you for the lovely review, Neerav! Quality customer service is what State Farm is all about. If you need anything or have any questions about your insurance, feel free to give us a call or stop by!"
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Mike Brosche

August 27, 2024

5  out of  5
rating by Mike Brosche
"Ally at State Farm Kathy Jurgensen’s office always takes great care of us. We appreciate you and the team at State Farm."
We responded:
"We are so happy to be of assistance, Mike. I am glad our team was able to take great of you. We sincerely appreciate your recommendation and business. Let us know if we can be of any further assistance. "
Profile photo of Josslan Huston

Josslan Huston

August 13, 2024

5  out of  5
rating by Josslan Huston
"I’ve had a great experience with Ally as she’s was very informative & I was able to successfully get a life insurance policy within an hour. I’m very thankful for her & her hard work and dedication! Highly recommend 😊😊😊"
We responded:
"We are so happy to be of assistance, Jossian. I am glad Ally was able to help you with your life insurance needs. We sincerely appreciate your recommendation and business. Let us know if we can be of any further assistance. "
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James Finlayson

August 12, 2024

5  out of  5
rating by James Finlayson
"Kathy Jurgensen's office had always been very helpful in making sure everything goes smoothly. Ally has been especially helpful in taking care of all of the details."
We responded:
"Thank you for your wonderful review, James. Helping our good neighbors make sure everything goes smoothly is very important to our State Farm office. We appreciate your business and look forward to servicing your needs. We're always happy to assist. "
Profile photo of Brayden Wiggins

Brayden Wiggins

July 25, 2024

5  out of  5
rating by Brayden Wiggins
"Worked with Ally today on the phone and she was awesome!"
We responded:
"Thank you Brayden. We are so happy to be of assistance. I am glad that Ally was able to help you. We sincerely appreciate your recommendation. Let us know if we can help with anything else. "
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Lauren Ferguson

June 12, 2024

5  out of  5
rating by Lauren Ferguson
"Very quick response!!"
We responded:
"Hi Lauren! Thank you so much for your kind words! We pride ourselves on providing quick and efficient service. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to working with you again! - Kathy"
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ROBERT GRAY

May 24, 2024

5  out of  5
rating by ROBERT GRAY
"Fast and Efficient. Quality customer service. Easy and stress free transaction. 🤝"
We responded:
""Thank you for your kind words, Robert! I’m thrilled to hear that our team was enormously helpful in providing information and assisting you quickly & efficiently. We're grateful for your appreciation and are here to help. If you need further assistance, please don't hesitate to reach out! - Kathy""
Profile photo of Reed Waters

Reed Waters

May 24, 2024

5  out of  5
rating by Reed Waters
"Allie was enormously helpful in providing information and helping me to navigate a new policy!! I’m so very thankful for her help"
We responded:
""Thank you, Reed, for your kind review! We're delighted to hear that Allie was enormously helpful in providing information and assisting you with your new policy. We strive to offer excellent service and support, and your feedback is greatly appreciated. We're thankful for your trust in us and look forward to continuing to meet your insurance needs. Thank you for choosing Kathy Jurgensen State Farm Agency! - Kathy""
Profile photo of Steven Louis “Your in the right reality” Mendez II

Steven Louis “Your in the right reality” Mendez II

May 23, 2024

5  out of  5
rating by Steven Louis “Your in the right reality” Mendez II
"Wonderful super agent, I called and in less then 5 min I had insurance, Amazing service I would highly recommend Her for your insurance needs. As an additional note Arnold definitely added to my choice of insurance companies and I am definitely satisfied.my coverage is awesome"
We responded:
""Steven Louis, it's fantastic to hear about your seamless experience with me! Speed and efficiency are crucial for insurance, and I’m thrilled I could quickly meet your needs. My team and I are grateful for your recommendation and delighted to have you as a customer. If you ever need anything else, don't hesitate to reach out. - Kathy""
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Racquel Corey

May 7, 2024

5  out of  5
rating by Racquel Corey
"Thank you for your help. I appreciate your quick responsiveness. I would highly recommend them for your insurance needs."
We responded:
"You can always rely on quality customer service with our State Farm Insurance office, Racquel! Thank you for your excellent review. If we can provide any additional assistance, please don’t hesitate to give us a call or stop by. We’re always here for you."
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mikayla Garcez

May 7, 2024

5  out of  5
rating by mikayla Garcez
"Allie was very helpful and made this a super easy, stress free experience at the lowest price possible!! Highly recommend giving her a call if you are looking for insurance!"
We responded:
"We’re so glad to be of assistance, Mikayla! I’m glad that Allie was able to help you with your insurance needs and save you money! We sincerely appreciate your recommendation. Let us know if we can do anything else for you!"