State Farm® Insurance Agent Kathy Jurgensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Baker
November 5, 2025
5
out of
5
rating by Matthew Baker
"Jenni was Extremely helpful , I didn't understand how to pick insurance services ; I always thought I had to buy some huge package deal where I didn't need some stuff . She helped me navigate the services which would best suit my situation. I am definitely going to be recommending her to alot of my friends and a couple family members."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Jenni was able to clarify your options and help you find the insurance services that best fit your needs. It's great to know she made the process easier and more understandable for you. We truly appreciate your recommendation to your friends and family—it means a lot to us. Thanks again for your kind wo"
Kat Garriott
November 4, 2025
5
out of
5
rating by Kat Garriott
"I was assisted by Jenni and she answered all of my questions and provided a delightful experience. This is probably the first time I've ended a call to insurance with a smile. Thank you Jenni and keep up the good work!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jenni provided such a positive experience and was able to answer all your questions. It's wonderful to know we could make your call a pleasant one. We'll be sure to share your feedback with Jenni—she'll be delighted! Thanks again for taking the time to leave this thoughtful review."
Jason Ash
November 4, 2025
5
out of
5
rating by Jason Ash
"Had a pleasant experience on the phone. Jenni was super helpful. I was dreading calling the insurance company but she was friendly and got me the answers I needed."
We responded:
"Thank you for sharing your experience! We're so glad Jenni was able to make your call a pleasant one and provide the helpful answers you needed. We understand that insurance calls can be stressful, and it's great to hear Jenni made it easier for you. We appreciate your kind words and hope to assist you again in the future!"
Patrick Buckley
October 22, 2025
1
out of
5
rating by Patrick Buckley
"No happy"
We responded:
"Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We’d appreciate the opportunity to learn more about what went wrong and how we can make it right. Please feel free to contact me directly at 951-225-4940. We hope to hear from you soon, If not I will reach out to you directly and hope to improve your experience. "
Vince McLoughlin
October 9, 2025
5
out of
5
rating by Vince McLoughlin
"At Kathy Jurgensen's office we have always experienced exceptional service! Kathy & Ally are always quick to respond to any questions or concerns. They are very knowledgeable & efficient, & provide awesome customer service! You won't be disappointed if you go with Kathy. Thank you Kathy & Ally Michele & Vince"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Greg Kolodi
September 30, 2025
5
out of
5
rating by Greg Kolodi
"Great Service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Gigi Mitchell
September 4, 2025
5
out of
5
rating by Gigi Mitchell
"Ally is fantastic and very helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ralph Kolbush
September 2, 2025
5
out of
5
rating by Ralph Kolbush
"Fast and friendly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Adrianne Hall
August 18, 2025
5
out of
5
rating by Adrianne Hall
"Jenny was incredible!!! I’m so happy to have insurance with you guys!!!! Yayyy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tim Zaborac
July 24, 2025
5
out of
5
rating by Tim Zaborac
"Very helpful, and quick service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Auria Sanchez
July 14, 2025
5
out of
5
rating by Auria Sanchez
"Thank you Ally, for all your assistance in this whole process of my car loss. State Farm continues to deliver phenomenal customer satisfaction. You have been such great support with answering my phone calls, replying to emails and answering any questions I may have. Clarifying information/details as well. Reaching out to the claims department for me. You are awesome!! Keep up the amazing work that you do! 👏"
We responded:
"Reviews and feedback like this is what makes the job so rewarding, Auria! I sincerely appreciate the time and effort you put into this thoughtful reviews. If you have any questions about your Auto Insurance, don't hesitate to reach out or stop by. We're always more than happy to assist! Thank you for your business!"
Juan Talavera
June 24, 2025
5
out of
5
rating by Juan Talavera
"I’ve been with this State Farm office for a couple years now and have always been served well and never had any issues with them. Most of the time I’ve spoken with Ally and she’s always extremely helpful and pleasant to talk to. Explains everything to me so I’m always in the loop. Highly recommend trusting them with your insurance needs !"
We responded:
"Thank you for the terrific 5-Star review, Juan! We sincerely appreciate it and look forward to serving your insurance needs! "
Kurtis Day
May 29, 2025
5
out of
5
rating by Kurtis Day
"Very friendly. Alli you rock!"
We responded:
"Thank You Kurtis! It was a pleasure meeting you! Go Green Bay and Ducks! "
charlesincharge1961
May 7, 2025
5
out of
5
rating by charlesincharge1961
"As usual, Kathy’s team was tremendously helpful w/insuring our fun-car purchase. Jenni handled everything wonderfully! We love working w/her & State Farm."
We responded:
"We’re so glad to get that kind of feedback! Customer service is our top priority here at our Temecula State Farm office. I’ll be sure to pass on your kind words to Ally, for certain. Thanks for the excellent review and let us know if you have any other insurance questions!"
Shelita Martinez
May 7, 2025
5
out of
5
rating by Shelita Martinez
"At Kathy Jurgensen State Farm office, Jenni provided exceptional assistance in initiating my policy. The process was remarkably efficient and devoid of significant time wastage. Jenni demonstrated remarkable flexibility in accommodating my work schedule and maintained constant communication throughout the process. My family has consistently valued the services of this office over the years. Thank you!"
We responded:
"Thank you for the terrific review, Shelita!"
Angelita Vibal
April 29, 2025
5
out of
5
rating by Angelita Vibal
"We’ve been in State Farm for a couple of years and we are happy with their service. Highly recommended."
We responded:
"Thank you so much for your business, Angelita! We sincerely appreciate it. I’m glad you had a positive experience with our State Farm office. I’ll be sure to pass on your kind words to Ally. If you have any questions or concerns about your Car Insurance with us, please contact our office! We’re always happy to help. "
paula talanoa
April 10, 2025
5
out of
5
rating by paula talanoa
"Very helpful and amazing job!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Hunter Schwarz
April 9, 2025
5
out of
5
rating by Hunter Schwarz
"The absolute best a nicest people I’ve ever worked with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Partipilo
March 14, 2025
5
out of
5
rating by James Partipilo
"Always the best when I call. They took my account over from my local agent of 20 plus years when she retired. I've never had anything but the best service. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lindsey Podgurski
February 28, 2025
5
out of
5
rating by Lindsey Podgurski
"I have had insurance with this agency for years now and I absolutely have had the best service. Kathy and her team are extremely helpful, friendly and quick with any questions it concerns I have. Thank you for your guys services and professionalism!"
Roxanne McCray
February 27, 2025
5
out of
5
rating by Roxanne McCray
"My family and I receive the best service from this office everyone is so helpful and they're always willing to go to extra mile they're excellent! My uncle is 87 years old and they always make sure that everything is up to date on his account and are so helpful and patient with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Priscilla Banuelos
February 22, 2025
5
out of
5
rating by Priscilla Banuelos
"Great customer service each time I have called! Always great experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lisa Kelly
February 12, 2025
5
out of
5
rating by Lisa Kelly
"I was sent over to Kathy's office after my agents office closed down . I am so happy with Kathy and her employees. They are so nice and understanding and willing to work with you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alexi Vorhauer
January 6, 2025
5
out of
5
rating by Alexi Vorhauer
"Ally and Kathy are wonderful!"
We responded:
"Thank you, Alexi. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Clayton Wright
December 31, 2024
5
out of
5
rating by Clayton Wright
"Ally was fantastic in helping me get covered. Quick and thorough. Awesome energy! So grateful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"